Our Store Policies

We founded MS Milan with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Store Policies: Store Policies

Shipping and Delivery

What You Need to Know

As all of Miss. Milan's products are handmade and shipped from overseas, please note that it will usually take up to 3 -4 weeks for your order to arrive. You may always check with our customer service on the tracking status and we will be glad to assist. Thank you.

Contact

Store Policies: Shipping Policy

Our Return Policy

Everything You Need to Know

We accept return and refund within 3 days from product received date if product received has defects on:
1) Major defects on skin and hardware.
2) Item received is not what was ordered.
3) Order did not arrive within 60 days from payment date.

Contact

Store Policies: Return Policy

Our Privacy Policy

All about Information Security

In Miss. Milan, we promise to protect all our consumer's personal information including customer's e-mail address, contact information, name, housing address, and payment information. We will not share any of the information mentioned above to other third party sites.

Store Policies: Privacy Policy